answers to common questions and concerns
had an audit conducted 3 years ago and no funds were recovered. Why
do it again?
Previous audit results have little or no bearing on the potential outcome
of an audit. It should be a routine procedure conducted every 2-3 years.
recently changed carriers, and the new carrier performed an audit prior
to the changeover. Is there still a benefit?
If overcharges had existed from the billing records of the previous
vendor, the overbillings are often transferred to the billing records
of the new provider.
are concerned about our records. Are they kept confidential?
We do not sell, market or distribute in any way the information gathered
during an audit.
you need copies of all our phone bills?
No, this is probably the biggest misconception. In most cases, we do
not require copies of bills at all, as we work directly with the carrier.
Occasionally we do need a copy of a specific recent bill, but copies
of historical phone bills are rarely required.
have a consultant or telecom manager that reviews the bills. Isn't this
Most firms have an in-house telecommunications manager, or utilize
the services of telecom consultants. A busy telecom manager cannot devote
the time and energy needed to decipher Telecom Tariffs, considered a
sub-specialty area of telecommunications.
will be moving shortly. Is this the right time?
Absolutely. The best time to conduct the audit is prior to the move.
It represents the finest opportunity to recover funds at the existing
site. The same principle applies to a firm changing carriers or systems.
is the catch?
There is no catch. We have been providing contingency
fee-based telephone audits for over 25 years. No refund, no fee. It's